An AI receptionist that answers every call and books the work
It picks up on your number, talks like your front desk, puts appointments in your calendar and passes the call to a person when it should. We build it on your business and run it for you.
What is an AI receptionist?
An AI receptionist is a voice agent that answers a business phone line and holds a normal conversation with the caller. It does what a front desk does on a call: answers questions about the business, books and moves appointments, takes down details, and transfers the caller to a person when the call needs one. Unlike a phone menu, the caller just says what they want.
What it does on a call
The agent is trained on your services, hours, locations and policies, and it answers from that knowledge base rather than the open internet. If a question is not covered, it says so and takes a message instead of guessing.
- Picks up in under 2 seconds, nights, weekends and holidays included
- Holds ten conversations at once when the morning rush hits
- Books, reschedules and cancels in your calendar during the call
- Answers the questions your staff answer all day: hours, location, services, what to bring
- Warm-transfers to the person you name, with the context of the call
- Speaks 30+ languages from the same knowledge base
- Leaves a recording, a transcript and a summary of every call
How it compares with what you have now
| Voicemail | Phone menu (IVR) | AI receptionist | |
|---|---|---|---|
| Answers at 2am | Records a message | Plays the menu | Has the conversation |
| Caller's first step | Wait for a callback | Listen and press a key | Say what they need |
| Books an appointment | No | Only a scripted path | Yes, in your calendar |
| Handles an unusual question | No | No | Yes if it is in the knowledge base, otherwise takes a message or transfers |
| Calls at the same moment | One message at a time | Depends on your lines | Ten at once |
| What your team gets | A list of callbacks | A routed call | A booking, a transcript and a summary |
You keep your number and your software
Nothing gets ripped out. We connect by call forwarding or SIP, so your number and your carrier stay as they are, and the agent writes into the tools you already pay for: calendars, CRMs and practice software, through their APIs or webhooks.
A common first step is overflow and after-hours calls, because nothing changes for the calls your team already answers. Once you have read a few weeks of transcripts, you decide whether it takes more of the line.
Where it fits
- Auto shops: service bookings and routine questions while the team is under a car
- Home services: job type, address and urgency captured, with emergencies sent to whoever is on call
- Clinics and dental practices: new patient calls, reschedules and the lunch-hour gap
- Law firms: first-call intake that screens for fit and gets the facts down, without giving advice
- Real estate: showing requests from weekend callers, booked instead of returned on Monday
- Agencies and multi-location groups: one knowledge base, with each location's hours and calendar
How to judge any AI receptionist before you buy one
A demo tells you how it sounds. These five questions tell you whether it will still work on a bad Tuesday, and they are worth asking us too.
- 01
Does it write to my systems, or only send me a note?
A booking that lands in your calendar is finished work. An email saying someone wants a booking is one more task for your team.
- 02
What happens when it does not know?
You want a defined path: take a message, escalate, or transfer to a named person. Ask to hear it fail on a question it cannot answer.
- 03
Can I read every call?
Recordings, transcripts and summaries are how you catch mistakes in the first weeks. Without them you are taking it on trust.
- 04
Who fixes it when it gets something wrong?
With a self-serve tool, the answer is someone on your team. We run ours: monitoring, weekly reports and changes to the flow are part of the job.
- 05
Has it been tested on calls like mine?
Scripted demos go well for everyone. Ask for a pilot on your real traffic before it takes the whole line.
Dr. Giancola: From a front desk that couldn't keep up to a calendar that fills itself
As Dr. Giancola says in the case study video. These are this customer's own figures, not a promise of what yours will be.
- 156 appointments booked in the first three weeks
- Around $40,000 a year saved against the front desk it replaced
- Calls answered through the night, the weekend and the lunch hour
- Every call logged and transcribed, so nothing is taken on trust
Call an AI receptionist right now
Bella is one of the agents we run. This is a live call, not a recording. Ask her what a caller would ask your front desk.
Your browser will ask for microphone access. Nothing is stored from this demo.
Try asking her
- “Do you have anything on Thursday afternoon?”
- “What are your opening hours, and where are you located?”
- “I need to move my Tuesday appointment to next week.”
- “Do you accept my insurance?”
- “Can I speak to someone from the sales team?”
On a real line, she also
- Picks up in under 2 seconds, every time
- Books, reschedules and cancels in your calendar
- Answers from your own knowledge base, not the open internet
- Quotes a job live on the call when the quoting agent is wired in
- Warm-transfers to a person when she should
- Leaves a recording, a transcript and a summary of every call
Questions, answered
How much does an AI receptionist cost?
Every build is scoped and quoted in writing after a discovery call, before any work starts: a one-time build fee, then a monthly operating fee that covers hosting, telephony, monitoring and continuous improvement.
How fast can an AI receptionist go live?
A single inbound line with booking can be live within 48 hours of sign-off. Larger builds go live in phases, with the first line taking real calls early.
Do I have to change my phone number or carrier?
No. You keep your number and your carrier. We connect by call forwarding or SIP, and carriers such as Twilio, Telnyx and RingCentral work directly.
Will callers know they are talking to AI?
That is your decision within the law where you operate. We set the greeting, and what the agent says when a caller asks if it is a person, with you before it goes live.
What if a caller wants a real person?
The agent transfers them to the person you name, with the context of the call, or takes a message if nobody is available. You define the rules for when each happens.
Can an AI receptionist work in a regulated business?
Yes. Calls are encrypted with TLS 1.2+ in transit and AES-256 at rest, data stays in the United States, recordings are kept 30 days and transcripts 12 months, with shorter windows on request. A Business Associate Agreement is available for healthcare buyers.
Put one on your line
Thirty minutes with someone who builds these every day. Bring your call volume and your systems; we tell you what we would build and quote it in writing.
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